2 to 10 trucks
A fleet dispatcher for the hours you're spending on the phone
Running two to ten trucks usually means you are the dispatch desk: booking reloads at 5am, chasing check calls at lunch, fixing tomorrow at 9pm. We take that desk over at 4% of gross per truck. You or your drivers still confirm every load, and every rate con goes to the inbox you pick.
- Fee per truck
- 4%
- Setup fee
- $0
- Who confirms loads
- You or your drivers
- Reports
- Weekly, per truck
Meet Fleet A: four trucks and one tired owner
Fleet A doesn't exist. It's a composite we use to show how outsourced truck dispatch changes an owner's day, so nothing below is a result we're claiming.
Fleet A runs two dry vans out of Dallas, a reefer out of Atlanta and a flatbed out of Birmingham. The owner drives one of the vans. Before dispatch, the owner booked every load for every truck from the cab, mostly before sunrise and after dark, and took broker calls while driving.
What goes wrong in a setup like that is predictable. Reloads get booked late, so trucks deadhead. The reefer driver waits for a call back. The flatbed takes a cheap load on Friday because nobody had time to push the rate. Nobody tracks detention, so it's never billed.
With a desk behind them, the owner drives. We plan all four trucks as one board, send each load to the driver or the owner to confirm, and handle the calls in between.
The fleet board, before and after a 6:40am cancellation
Every fleet day has a moment where the plan breaks. Here's Fleet A's board at 6:30am, and the same board after a shipper cancels the reefer's pickup. Flip between them.
| Truck | Today | Status | Next load |
|---|---|---|---|
| Truck 1Dry van | Dallas, TX → Memphis, TN | Loaded, rolling | Memphis, TN → Atlanta, GA (confirmed) |
| Truck 2Dry van | Dallas, TX → Houston, TX | At shipper, 2 hr wait | Houston, TX → San Antonio, TX (confirmed) |
| Truck 3Reefer | Atlanta, GA → Jacksonville, FL | Pickup 8:00am | Jacksonville, FL → Miami, FL (offered) |
| Truck 4Flatbed | Birmingham, AL → Charlotte, NC | Securing load | Searching |
| Truck | Today | Status | Next load |
|---|---|---|---|
| Truck 1Dry van | Dallas, TX → Memphis, TN | Loaded, rolling | Memphis, TN → Atlanta, GA (confirmed) |
| Truck 2Dry vanChanged | Dallas, TX → Houston, TX | Detention clock running | Houston, TX → San Antonio, TX (confirmed) |
| Truck 3ReeferChanged | Atlanta, GA → Nashville, TN | New pickup 10:30am (driver confirmed) | Nashville, TN → Atlanta, GA (offered) |
| Truck 4FlatbedChanged | Birmingham, AL → Charlotte, NC | Rolling | Charlotte, NC → Atlanta, GA (offered) |
- 6:40am: Truck 3's shipper cancels. We ask the broker about a truck-ordered-not-used fee under the rate con.
- 6:55am: a replacement reefer load out of Atlanta is offered to the driver, who confirms it. The rate con goes to the fleet inbox.
- 7:05am: Truck 2's wait passes the free time on its rate con. We log the clock for a detention claim.
- 7:10am: Truck 4 gets a Charlotte reload offer, so it won't deadhead home on Friday.
EXAMPLE board. Lanes, times and statuses are made up to show how the desk works.
Who says yes: you, your drivers, or both
In a fleet, the person who confirms a load isn't always the owner. Pick the setup that matches how you run, and change it whenever you want.
- 01
Owner confirms everything
Every offer for every truck comes to you. Most control, most phone time. Common with two or three trucks.
- 02
Drivers confirm, inside your rules
You set the floor rate, lanes and home time per truck. Drivers confirm their own offers inside those limits, and anything outside them comes to you.
- 03
Split by truck
A long-time driver confirms their own loads; a new driver's loads come to you until you trust the pattern.
Whoever confirms, we plan inside the hours-of-service limits: 11 hours of driving inside a 14-hour window, and the 70-hour, 8-day limit (49 CFR 395.3). We don't offer a load that only works if a driver runs out of hours to make it.
Rate cons go wherever you choose: the owner's inbox, the driver's, or both. Either way, they come straight from the broker.
Small fleet dispatch service reports, one line per truck
Every week you get one report for the whole fleet with a line per truck, so you can see which trucks earn, which ones sit and why.
| Truck | Loads | Loaded mi | Deadhead | Gross | Rate / loaded mi | Fee 4% |
|---|---|---|---|---|---|---|
| Truck 1, dry van | 5 | 2,310 | 8% | $5,450 | $2.36 | $218 |
| Truck 2, dry van | 4 | 1,980 | 11% | $4,520 | $2.28 | $181 |
| Truck 3, reefer | 4 | 2,150 | 9% | $5,900 | $2.74 | $236 |
| Truck 4, flatbed | 3 | 1,640 | 14% | $4,610 | $2.81 | $184 |
EXAMPLE report. The real one also lists detention and layover claimed and paid, and next week's plan per truck.
- Detention, layover and TONU claimed, and what actually got paid
- Loads offered and passed, so you see what your drivers turned down
- Next week's plan, truck by truck, with home time marked
"Nobody knows my customers like I do."
True, and we're not taking them. Your direct shippers and favorite brokers stay yours. Tell us who they are and we'll book their freight first, then fill the gaps around them. Most fleets don't need us to replace their customers, just to cover the days those customers have nothing.
Outsourced truck dispatch or an in-house dispatcher?
The Bureau of Labor Statistics put the median wage for dispatchers outside emergency services at $46,860 a year (May 2023). That's before payroll taxes, benefits, software, and someone to cover nights and weekends.
Outsourced dispatch at 4% costs nothing on the weeks a truck sits, and covers nights and weekends without a second hire. Once a fleet grows large enough, an in-house desk can make sense. Run your own fleet's weekly gross through the math and see where your line is.
Source: BLS OEWS, Dispatchers Except Police, Fire, and Ambulance (43-5032), May 2023 · checked 2026-10
Fleet pricing details are on the fee schedule. Planning for repairs across trucks? Try the maintenance reserve calculator.
Fleet dispatch questions
Can you dispatch a dump truck fleet?
Yes. Dump fleets are planned around job days, start times and cycle times rather than lanes, and pay is often hourly or by the load. The fee works the same way: a percentage of what each truck grosses. The dump truck dispatch page explains how we plan that work.
Do you send fleet reports?
Yes, weekly, with one line per truck: loads, loaded miles, deadhead, gross, rate per loaded mile and our fee. It also lists detention and layover claimed and paid, loads your drivers passed on, and next week's plan for each truck.
How many trucks can one dispatcher handle?
It depends on the freight. A truck running long, steady lanes needs fewer calls than a truck doing short multi-stop runs. We size the desk so a dispatcher can call every driver back quickly. Ask us on the setup call how many trucks your dispatcher will be carrying.
Is outsourcing cheaper than an in-house dispatcher?
Often, for 2 to 10 trucks. A salaried dispatcher costs the same in a slow week as a busy one, plus taxes, benefits and night coverage. A percentage only costs money when trucks earn. Compare 4% of your fleet's yearly gross with a full salary to see which is lower for you.
Do you work nights and weekends for fleets?
Yes. Breakdowns, late appointments and Sunday reloads don't wait for Monday. A dispatcher picks up nights and weekends, and that's included in the fee.
Can you dispatch mixed equipment in one fleet?
Yes. Vans, reefers, flatbeds and other equipment in one fleet is common. Each truck is planned for its own freight, and all of them sit on the same weekly report. Every truck in a fleet of two or more pays the 4% rate.
Running dump trucks? See dump truck dispatch. Cash flow tight across several trucks? Factoring for small fleets can help.
Put your fleet on one board
Month-to-month. Cancel with 30 days notice.
Load offer · Example
1 of 3
Chicago, IL to Columbus, OH
53 ft dry van · No touch, appointment pickup
- Loaded
- 355 mi
- Deadhead
- 22 mi
- Rate
- $2.42/mi
- Gross
- $860
- Dispatch fee 4%
- -$34
- You keep
- +$826
Every load comes to you like this. You confirm or pass, and the rate con goes straight to you.